I WANT AN OMELET!!!!

4 Blogs for 4 days on Vacation. This was another "journal" I wrote months ago, in my head.......
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When you are in the food service industry you deal with the absurd everyday. Absurd people, absurd requests and for sure, absurd expectations. Several months ago we had yet another absurd person come in with a really absurd request. As the server approached the table she noticed the customer had closed his menu, the international symbol that a diner has decided on an entree and is ready to order.

"Are you gentlemen ready to order?", Darcy asked the two elder gentlemen. "Yes we are.", one of the two men responded. "I'll have a cheeseburger cooked medium, with french fries.", ordered the first guy. The second guy gave Darcy a strange look and with a dry smile replied, "I'll have a cheddar cheese omelet." Darcy replied, "Sir, we don't have any omelets on the menu.". The man sat up straight---as he was looking forward to this controversy---and continued, "I WANT A CHEDDAR CHEESE OMELET!!!".

Darcy was taken back a bit and didn't know how to respond. How would you respond? We are a Chop house that serves salads, sammies, steaks, seafood dishes and phenomenal desserts. We DO NOT serve omelets or hash browns or eggs Benedict. The customer went on making a big deal about his desire to sink his fangs into an omelet. Darcy went and got one of the managers. "Hi, I'm Stuart, the manager. Can I help you with anything?", asked the young polite manager.

"Yeah, I want to order some food!", the guy ranted. By the way he was going on with the manager you would think he was trying to order his food and couldn't find his food server anywhere. You would have no idea he was trying to order something that our restaurant had no way of making, or any scale on which to charge for this imaginary menu item. Stuart told the man we weren't a breakfast house, and didn't have any omelets on the menu.

"DO YOU HAVE EGGS?", the man snarled. I really think he got off on this. "DO YOU HAVE CHEDDAR CHEESE?", he continued. "Yes we do.", answered Stuart. "THEN MAKE ME AN OMELET!", the man screamed. If I were the manager I would have pointed out, "Hey, we have cream and sugar too, but we can't make you creme brulee!". And this guy wasn't even being nice, or asking "Could you PLEASE make me an omelet?" He was full rage jackass making stupid and unreasonable demands.

I am so glad that the manager didn't crumble and have one of the line cooks step off the line and attempt to make this zschlubb an omelet. If he did there is probably close to 100% chance that the cook wouldn't have made the omelet to his liking. Or maybe the guy wouldn't be able to understand how we couldn't supply whole wheat toast for his omelet. Where do these people come from?